Prices are currently not subject to VAT, if this changes in the near future you will be notified accordingly.

Fees, Supplements

• Fees are based on the number of bedrooms and allow for one dining room and one lounge.
• Additional rooms, i.e. en-suites, studies, basements, cloakrooms etc. are charged at an additional £10 (unfurnished) or £20 (furnished).
• Gardens, Garages and Sheds are included in the price.
• Larger or heavily furnished properties will be subject to quotation.
• We offer half price check-ins with every inventory booked I
• Fees are payable by the instructing party within seven days of the invoice date.
• If a property inspection is aborted on the day of visit, full fee payable. If a property inspection is cancelled after 12pm the day prior, half fee is payable.
• If a property inspection is cancelled before 12pm on the day prior, no fee is payable.
• If a property inspection does not go ahead as the tenant / landlord is not ready, or does not arrive, full fee payable.
• If a clerk aborts a property inspection upon site visit on the grounds the property is unsafe or insecure, or hasn’t been advised by the agent there is no electricity after dark & therefore it becomes a personal safety issue, full fee payable.
• If a check out is attended and the tenant has not completely moved out, the booking will be aborted, half fee is payable.
• If a key holder or tenant is more than 30 minutes late, full fee payable.
• If the keys are not available for collection at the agent’s office at the agreed time, or wrong keys are provided, half fee is payable.
• Reduced rates offered to Agents and Landlord’s with large portfolios
• We are always happy to discuss a discount for multiple or group bookings, if you would like to arrange a meeting at your office please call or email us and we will arrange a mutually convenient time to visit you, talk through our services and discuss how best we can service your business.
• If necessary we can arrange to carry out our services at weekends and evenings.